Customer's True Stories
Mondial Assistance Malaysia - Customer True Stories

True Stories


  • 10/20/2010 We really do help in every imaginable way

    I received a call from an anxious customer whose car had broken down. He was speaking very quickly. I told him that in order to locate his file, I needed his license plate number. He provided the numbers, but when I asked for the letters, he hesitated...

  • 11/25/2009 Strikes in Thailand

    Mondial Assistance chartered two long-haul passenger planes to fly home a group of Swiss tourists from a Thai military airport. Discover why...

  • 11/25/2009 Dramatic mountain expedition in Chile

    On 5 November 5 we received a call from a customer whose husband was reported missing during a mountaineering expedition to the Ojos Del Salado Mountains in Chile. We immediately began to organise a search and rescue mission.

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