Our Mondial Assistance brand and business promise to you is Trust us, We do help. And that is precisely what we aim to do – to help you build and sustain your business and reinforce your customer loyalty. This all begins by designing travel insurance and assistance products that are comprehensive, customised and easy to buy. Making your life easier and simpler so that your customers’ lives can be simpler and safer is what our business is all about.
Read on to discover how we work with you, add value to your business, and ensure that your customers return time and time again:
Since 2002 we have kept one step ahead with our technological breakthrough - e-Magin, our unique, single entry platform that enables all passengers, whatever their nationality or locale, to subscribe to travel insurance and assistance products in real time. eMagin 2.0 is our latest available version. Its main point of difference is that now, in real time, you can recover specific customer profiles in order to fine-tune and customise your products to better meet their individual needs. eMagin 2.0 is supported by a state-of-the-art IT infrastructure available worldwide.
Our travel insurance and assistance products for Tour Operators (can be offered as stand alones or bundled for a more customised commercial offer):
Lost or damaged luggage
Medical assistance and repatriation
Missed airline connection
Winter sports coverage at destination
If and when it makes sense, we can enhance these products by introducing added value services that are part of our overall portfolio, including roadside assistance, specialty insurance (like Collision Damage Waiver in case of a rental car), home assistance, etc.